Privacy Policy & Do Not Call Policy
The privacy of our clients’ personal information is important to us. We are committed to handling nonpublic personal information responsibly and in accordance with applicable legal and professional standards.
This Privacy Policy explains how McCarthy Stevenot Agency, Inc. collects, uses, and safeguards personally identifiable information in the course of providing insurance brokerage services.
Legal Authority to Collect Personally Identifiable Information (PII)
McCarthy Stevenot Agency, Inc. provides life and health insurance brokerage services to small businesses and employers, primarily in the area of group health insurance, as well as related employee benefit coverages. In providing these services, we are authorized as licensed insurance agents and brokers under Ohio law to collect certain nonpublic personally identifiable information (PII) from clients and prospective clients.
We do not provide enrollment services through the Federally Facilitated Marketplace or individual health insurance exchanges. When individuals require coverage through an exchange, we direct them to the appropriate government resources.
Definition of Personally Identifiable Information (PII)
Personally Identifiable Information (PII) refers to information that can be used to identify an individual, either alone or when combined with other information, including information linked or linkable to a specific person.
Types of PII We May Collect
In the course of providing professional services, we may collect PII about employers, employees, and covered dependents. This information is provided directly by clients or obtained with appropriate authorization through applications, enrollment materials, communications, or other documents necessary to deliver insurance services.
PII we may collect includes, but is not limited to:
- Age, date of birth, and gender
- Social Security numbers and marital status
- Employer identification numbers (EINs), payroll or wage information
- Health or medical information required for underwriting or enrollment
- Employer name, occupation, and employment status
- Medical or attending physician statements, where applicable
- Contact information such as email addresses and phone numbers
Purpose for Collecting PII
We collect PII solely for purposes related to evaluating coverage options, obtaining insurance quotes, enrolling or administering insurance plans, and providing ongoing client service and support.
Authorized Uses and Disclosures of PII
We use and disclose PII only as necessary to provide insurance brokerage services on behalf of our clients or as required by law. Access to nonpublic PII is limited to individuals within our firm who require it to perform their professional duties.
Voluntary or Mandatory Requests for PII
Requests for PII may be required by insurers, plan administrators, or applicable laws in order to evaluate coverage, issue policies, or administer benefits. In some cases, providing requested information is voluntary; however, failure to provide required information may limit available options.
Effects of Non-Disclosure of PII
Failure to provide required PII may result in adverse outcomes, including incomplete proposals, inability to obtain coverage, policy delays, cancellation, or loss of eligibility for certain insurance products.
Access, Correction, and Modification of PII
Individuals may request access to, correction of, or updates to their PII in accordance with applicable law. Requests may be submitted using the contact information provided below.
Safeguards and Storage of PII
We maintain physical, electronic, and procedural safeguards designed to protect nonpublic PII from unauthorized access, use, or disclosure. Records are retained in accordance with applicable legal, regulatory, and professional requirements.
General Privacy Practices
We collect, maintain, use, and disclose PII solely for the purposes described in this Privacy Policy unless additional consent is obtained. We do not sell, rent, or trade personal information.
Email Communications
If you receive email communications from us, you may unsubscribe at any time using the unsubscribe link provided in the email or by contacting our office directly.
Cookie & Website Privacy Policy
This website does not use advertising cookies, tracking pixels, retargeting technologies, or third-party analytics tools.
Like most websites, basic technical cookies may be used by our hosting provider or content management system to ensure proper operation, security, and functionality of the site. These cookies do not track personal behavior and are not used for marketing or advertising purposes.
You may disable cookies through your web browser settings if you prefer.
Do Not Call Policy
McCarthy Stevenot Agency, Inc. maintains an internal Do Not Call list. If you prefer not to receive telephone communications from us, please contact our office and provide the phone number you wish to have added to our Do Not Call list.
McCarthy Stevenot Agency, Inc.
209 Main St
Milford, OH 45150
Phone: 513-891-9888
Fax: 513-891-3088
Email: ted@mccarthystevenot.com
Last updated: 1/2026